🚚 FREE SHIPPING + 10% OFF
On all orders of items or more!
URBAIN SAGA is a hoodie brand that combines urban style with a commitment to the planet. We create minimalist, comfortable, and ethical pieces for those who live the city to the fullest. Every hoodie you wear is a step towards a greener future. 🌿✨
"Here, every product is a promise of innovation. We don’t just sell, we spark new desires."
One hoodie purchased, one more tree planted.
FAQ
What is the return policy?
At URBAIN SAGA, your satisfaction is our priority.
✅ You have 14 days after receiving your order to request a return.
🧾 Items must be unworn, unwashed, and with original tags.
📦 Return shipping is at your expense, unless the error is on our part.
💸 Refunds are processed within 5 to 7 business days after we receive and inspect the item.
We do not accept returns for:
Les articles personnalisés
Les articles en promotion
📬 To start a return, email us at: contac.tmyvision1@gmail.com with your order number.
Are any purchases final sale?
Yes. The following items are final sale and cannot be returned or exchanged:
Customized or personalized items
Discounted or sale items
Limited edition drops
Please double-check your order before confirming your purchase. 💯
If you have any questions, hit us up at contac.tmyvision@gmail.com.
When will I get my order?
Once your order is confirmed, it takes:
1 to 3 business days to process and prepare your package
5 to 10 business days for standard delivery (depending on your location)
You’ll receive a tracking number as soon as your order ships.
Need help? Contact us at contac.tmyvision@gmail.com 💌
Where are your products manufactured?
Our products are designed with love in France and manufactured in trusted partner workshops located in:
EUROPE (for premium basics and hoodies)
NEWYORK(for custom pieces with advanced detailing)
We work only with ethical suppliers who respect labor laws and quality standards. 💯
How much does shipping cost?
Shipping fees depend on your location and are automatically calculated at checkout.
Here’s a general estimate:
EUROPE: from €4.90
INTERNATIONAL: from €6.90
🚚 During promotional periods, shipping may be automatically free — no code needed.
💥 Discounts are also applied automatically before you confirm your cart.
You don’t need to do anything — everything is calculated for you at checkout 🛒✨
Important: Order Review Policy
Once your order is placed, you have 24 hours to cancel or modify it.
During this time, your order will be on hold to give you the chance to double-check:
✅ The size selected
✅ The product color
✅ Your shipping address
🕒 After the 24-hour window, your order will be automatically processed, prepared, and shipped.
At that point, no changes or cancellations will be possible.Please make sure to review your cart carefully before confirming your order to avoid any issues.
The URBAIN SAGA team’s got your back — with style and respect 💯🔥